Shipping Policy

SHIPPING METHODS AND COSTS

– We deliver all across India, worldwide, where permitted by the Indian law and offer different shipping options as applicable.
For more information, please contact our customer care service at info@zorayajewels.com.

SHIPPING RESTRICTION
Any items notified by our courier companies to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

IMPORTANT INFORMATION
Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorization.
We aim to dispatch all orders within 48 hours with the exception of sale periods where it may take up to 86 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
We are unable to redirect orders once items have been dispatched.
All orders require a signature upon receipt.

WHEN DO WE DELIVER
All domestic orders will take about 7 days for delivery from the date of dispatch. Further information on the order status can be provided by our customer care upon request.

FREE SHIPPING
Free shipping is only applicable on  offer only.

INSURANCE
Zoraya Jewels insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by zorayajewels.com transfer of responsibility in the same way.

TAXES & DUTIES – For Indian Customers
Product Prices displayed are inclusive of all taxes and duties.